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  • Privacy & Security

    WHAT DO WE DO WITH YOUR INFORMATION?

    When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

    When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

    Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

    CONSENT

    How do you get my consent?

    When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you give consent to us collecting the information and using it for that specific reason only.
    If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

    How do I withdraw my consent?

    If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@letsclean.com.au or mailing us at: Lets Clean Pty Ltd PO Box 36, Artarmon, Sydney, NSW, 2064, Australia.

    DISCLOSURE

    We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

    Magento

    Your data is stored through Magento data storage, databases and the general Magento application. They store your data on a secure server behind a firewall.

    Payment:

    If you choose a direct payment gateway to complete your purchase, then Paypal stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by Poli Payment and through your selected bank provider.
    PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

    MEMBER ACCOUNT, PASSWORD, AND SECURITY

    If any of the Services requires User to open an account, User must complete the registration process by providing Lets Clean Pty Ltd with current, complete and accurate information as prompted by the applicable registration form. User also will choose a password and a user name. User is entirely responsible for maintaining the confidentiality of User's password and account. Furthermore, User is entirely responsible for any and all activities that occur under User's account. User agrees to notify Lets Clean Pty Ltd immediately of any unauthorized use of User's account or any other breach of security.

    Lets Clean Pty Ltd will not be liable for any loss that User may incur as a result of someone else using User’s password or account, either with or without User's knowledge.

    However, User could be held liable for losses incurred by Lets Clean Pty Ltd or another party due to someone else using User's account or password. User may not use anyone else's account at any time, without the permission of the account holder.

    THIRD-PARTY SERVICES:

    In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
    However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
    For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

    In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
    Once you leave our store, website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

    Links:

    When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

    SECURITY:

    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

    Web browser cookies:

    Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

    If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We also use the SiteLock Seal to make sure our website is secure throughout your shopping experience.

    Copyright:

    All materials, including images, illustrations, designs, icons, photographs, video clips and written and other materials that are part of this site are copyrights, trade address, and/or other intellectual property owned, controlled or licensed by Let's Clean Pty Ltd

    AGE OF CONSENT:

    By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

    CHANGES TO THIS PRIVACY POLICY:

    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

    QUESTIONS AND CONTACT INFORMATION:

    If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@letsclean.com.au or by mail at:

    Let's Clean Pty Ltd
    Re: Privacy Compliance Officer
    PO Box 36, Artarmon, NSW 2064, Australia